The instructions were created using text and Photoshop symbols, because I felt that these two components would be enough to complete the tutorial successfully.
The Photoshop tutorial taught the participants to create a simple website layout. The tutorial had the users create boxes, type and edit text and import images. I did this because it is a Multimedia based task, and it would give the user more than one task to do. Having the users do more than one task would allow me to see how differently skilled users learnt. I asked people of specific skill sets to take part in this test.
-2 with very good skills
-2 with average skills
-2 with no previous skills.
After this test I found that
- All the differently skilled users took about the same time to finish the tutorial 8-15mins, because there was too much text to read.
- Most participants found text-based instruction useful, 67%. And they would re-use text based instruction again.
- The very skilled participants found that there was too much text, and that only having the necessary information on the tutorial would be better.
- The less skilled users wanted a bit more text, in the certain processes that they struggled in.
- Images, as they will allow the users to see their progress.
- Colour, so the instructions are more appealing to look at.
Taking into consideration my findings my next artefact will be to create an improved set of instructions, and then see if the improvements in the instruction will improve the results of the participants work.
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